1. What is MedSmart Hospital Assistant?
MedSmart Hospital Assistant is an all-in-one Hospital Management Information System (HMIS) developed by Maxson Group Inc., designed to automate and manage hospital operations, including patient care, administration, billing, pharmacy, and laboratory services.

2. Who can use MedSmart Hospital Assistant?
MedSmart is suitable for public and private hospitals, clinics, dispensaries, diagnostic centers, and specialized healthcare facilities of all sizes.
3. Is MedSmart cloud-based or on-premise?
MedSmart can be deployed as a cloud-based solution or installed on-premise, depending on the needs and infrastructure of the healthcare facility.
4. What modules are included in MedSmart?
Key modules include:

• Patient Registration
• Outpatient & Inpatient Management
• Billing & Invoicing
• Pharmacy & Inventory
• Laboratory Management
• Appointments & Scheduling
• Staff & HR Management
• NHIF Integration
• Financial & Operational Reporting

5. Is MedSmart customizable?
Yes. MedSmart is highly customizable to suit the specific workflows, services, and reporting requirements of different healthcare institutions.
6. Is the system user-friendly?
Absolutely. MedSmart features a clean, intuitive interface designed for ease of use by medical, administrative, and support staff with minimal training.
7. How secure is patient data in MedSmart?
MedSmart uses robust data security measures including role-based access, data encryption, and secure backups to ensure compliance with data protection regulations and patient confidentiality.
8. Can MedSmart generate reports?
Yes. MedSmart generates real-time operational and financial reports, including NHIF claims, patient summaries, stock levels, revenue, and more.
9. Does MedSmart support multiple users or locations?
Yes. MedSmart supports multi-user environments and can be configured to manage multiple hospital branches under one system.
10. What kind of support is provided?
We offer full implementation support, staff training, regular system updates, and ongoing customer support through phone, email, and live chat.
11. How long does it take to implement MedSmart?
Implementation typically takes 1–4 weeks depending on the size of the facility and scope of customization required.
12. Is MedSmart NHIF-compliant?
Yes. MedSmart includes features for NHIF integration and automates the generation of NHIF claim reports and summaries.
13. Can I access MedSmart on mobile devices?
Yes. MedSmart offers mobile-responsive access, allowing staff to log in and use the system from smartphones and tablets.
14. Does MedSmart integrate with other systems or hardware?
Yes. MedSmart can integrate with biometric systems, laboratory equipment, accounting software, and external databases as needed.
15. What are the hardware or system requirements?
For on-premise installations, basic server specifications and stable local network infrastructure are required. For cloud deployment, only a device with internet access and a modern browser is needed.